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Terms and Conditions

Cancellation Policy and Refunds


Payments for private sessions are paid prior to the scheduled session and non-refundable.

You can reschedule your appointment online up to 24hrs prior to your current schedule. If you fail to reschedule in less than 24 hours, you will be fully charged. 

Courses and Retreats

  • Deposits - Deposits paid for courses and retreats are non-refundable and non-transferable (between courses or individuals).

  • Tuition - Tuition paid for courses and retreats are non-refundable and non-transferable (between courses or individuals), if your cancellation is made within 2 weeks of the Course or Retreat date.

  • Tuition - Cancellations made 2 to 4 weeks before the Course or Retreat date - refund of 50% of the Tuition.

  • Tuition - Cancellations made 4 and more weeks before the Course or Retreat date - refund of 100% of the Tuition.


Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

When accessing the website, will learn certain information about you during your visit.

Similar to other commercial websites, our website utilizes a standard technology called "cookies" (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.


Use of Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site"s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser"s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.


IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.


Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.


How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.

will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.


Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

We will use your e-mail address solely to provide timely information about .

We will maintain the information you send via e-mail in accordance with applicable federal law.


CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.



Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.


Use of External Links may contain links to many other websites. cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by do not constitute an endorsement by or any of its employees of the sponsors of these sites or the products or information presented therein.

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.


Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from us.

You must not:

* Republish material from our website without prior written consent.

* Sell or rent material from our website.

* Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.

* Redistribute any content from our website, including onto another website.


Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.


Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.


Use of Testimonials

In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

Polina LeRoy is not responsible for any of the opinions or comments posted on This website is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management, who does not share the opinions, views or commentary of any testimonials on - the opinions are strictly the views of the testimonial source.

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.

How Do We Protect Your Information and Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

We may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.



All information on this site should only be used as a guide. The information contained in this Website, and services provided are not aimed at diagnosing, treating or preventing any illness. The information contained on this site and services provided by Polina LeRoy are aimed at reducing the likelihood of illness occurring but not preventing it from occurring. 

Anyone who has a health issue should consult a qualified practitioner.

Every attempt has been made to ensure that the information held on this website is correct, and correctly accredited to the source. Additionally, Polina LeRoy is not responsible for any damage arising either directly or consequentially out of the use or inability to use the information or services provided.

Limitation of Liability

Subtle energy modalities such as energy healing and biofields therapies are recognized under NCAM, the American National Center for Complementary and Alternative Medicine. Complementary and Alternative Medicine recognize that treatment modalities must align with the complex, unique and multi-dimensional nature of human beings. Energy healing treatments facilitate and serve complex interconnections between the physical, emotional and spiritual bodies. Ancient Eastern disciplines such as Chinese medicine, TCM, qi gong, acupuncture and yoga work with subtle energy systems, within and around the physical body and act as conduit systems through which our spirit connects our physical body to the earth.


Creating harmonious energy fields provide an alignment, personal empowerment and renewed and increased energy or life force. In energetic integrity we are able to create and manifest what we desire in our lives. When our physical, emotional or spiritual body are out of alignment due to emotional trauma, physical injury, unresolved memories, environmental or food toxins, addictions, poor relationships or living an ungrounded, unconscious life, we lack the necessary vitality for life and can become physically ill, depressed, stuck and have difficultly creating a holistically harmonious life.


Both conscious and unconscious thoughts, fears, personal history, grievances, intentions, and belief systems as well as family, friends and societal belief structure and systems become imprinted into our subtle energy systems as well as physical body. This impacts how one feels and expresses oneself in the world.  During personal sessions and/or classes, holistic techniques such as grounding, Life Force energy, etc. are presented to the client and applied to heal the subtle energy systems in support of healing the body and spirit.  


Personal sessions provide various sensations during and after a session depending upon the topic or issue covered. Clients may sometimes experience an increased flow of energy throughout their body and personal space creating an increased sense of well-being. As well, energy work may bring about the release of old emotions such as grief, sadness or anger as part of the healing process and may also bring forward outdated energetic patterns, including but not limited to, relationships with work, friends and family members. Clearing such imbalances in your subtle body may be reflected in your relationships with others and the world. Clients often find it appropriate to relax right after a session and allow the integration of the energy work to continue. Drinking water and relaxing allows the body to eradicate old toxins and energy and provide the body to integrate the energetic alterations.


If you experience any discomfort that you believe is a result of any aspect of the energy healing, meditation, visualization please communicate this experience to us.  ThetaHealing® as a holistic health practice is a personal choice in self-discovery and personal transformation and evolution. 

Polina LeRoy makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided "as is" without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.


Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.



If you have any questions regarding this policy, or your dealings with our website, please contact us through the form below.

Effective Date: April 2, 2012

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